Refund Policy

London Meats Refund Policy

Last Updated: January 01, 2024

At London Meats, we strive to provide you with the finest quality meat products and exceptional customer service. If you are not entirely satisfied with your purchase, we're here to help.

Refund Eligibility:

1. Product Quality Concerns:

   - If you receive a product that is damaged, spoiled, or not up to our high-quality standards, please contact us within 48 hours of receiving your order. We may request photos or additional information to assess the issue.

2. Order Errors:

   - In the event of a packing or shipping error resulting in incorrect items being delivered, please notify us within 48 hours of receiving your order for prompt resolution.

Refund Process:

1. Contact Us:

   - To initiate a refund request, please reach out to our customer service team at [Contact Email or Phone Number]. Provide your order number and details of the issue for quick assistance.

2. Evaluation:

   - Our team will review your refund request and assess the situation based on the provided information. We may request additional details or evidence to facilitate the evaluation process.

3. Refund Approval: 

      - If your refund request is approved, we will process the refund to your original payment method within 5 business days. You will receive a confirmation email once the refund is processed.

   Non-Refundable Items:

    

   1. Custom Orders:

      - Customized or special-order items are non-refundable unless they arrive damaged or defective.

   Cancellation Policy:

   1. Order Cancellations:

      - You may cancel your order before it is processed and shipped. Once the order is shipped, cancellations may not be possible. Please contact us immediately if you wish to cancel your order.

   Contact Us:

   If you have any questions or concerns about our refund policy or need assistance with a refund request, please contact us at [Contact Email or Phone Number]. Our customer service team is here to assist you and ensure your satisfaction with your London Meats experience.

   Please note that this refund policy is subject to change without prior notice. For the most up-to-date information, kindly refer to our website.